1. Information We Collect
Information You Provide
- Account information: name, email address, password, zip code
- Band/venue profile data: band name, genre, description, photos, website, phone number, show schedules
- Payment information: processed and stored by Stripe; we do not store credit card numbers
Information from Third-Party Sign-In
If you sign in using Google Sign-In or another third-party service, we receive:
- Your name and email address
- Your profile picture (if available)
- A unique identifier from the sign-in provider
We do not receive or store your Google password. We only request the minimum information necessary to create and maintain your account.
Information from Facebook Integration
If you connect your Facebook Page for auto-posting, we receive:
- Your Facebook Page name and ID
- A Page access token (used solely to post on your behalf)
We do not access your personal Facebook profile, friends list, or private messages.
Information Collected Automatically
- Usage data: pages visited, features used, date and time of access
- Device information: browser type, operating system, screen size
- Cookies: session cookies for authentication; no third-party tracking cookies
2. How We Use Your Information
We use your information to:
- Operate, maintain, and improve the Service
- Create and manage your account
- Display band and venue profiles and show schedules to the public
- Process payments for subscription services
- Send you service-related communications (account verification, payment receipts, subscription updates)
- Send weekly show notification emails (if you opt in)
- Post to your Facebook Page on your behalf (if you enable auto-posting)
- Respond to your requests and support inquiries
- Prevent fraud and enforce our Terms of Service
3. Information We Share
We do not sell your personal information. We share information only in these circumstances:
- Public profile data: Band names, venue names, show schedules, photos, and descriptions are displayed publicly on the Service. This is the core purpose of the platform.
- Service providers: We share information with third-party services that help us operate the Service:
- Stripe (payment processing)
- SendGrid (transactional email delivery)
- Facebook/Meta (auto-posting, only with your authorization)
- Google (sign-in authentication)
- OpenAI (AI-powered features such as content generation and web scraping)
- Legal requirements: We may disclose information if required by law, subpoena, or legal process
4. Data Retention
- Account data: retained as long as your account is active
- Show schedules: retained indefinitely to maintain historical records
- Payment records: retained as required for tax and legal compliance
- Deleted accounts: personal data is removed within 30 days of account deletion; public show history may be retained in anonymized form
5. Your Rights and Choices
You may:
- Access and update your account information through your dashboard at any time
- Delete your account by contacting us at support@bandzly.com
- Opt out of marketing emails by clicking "unsubscribe" in any email
- Disconnect third-party services (Facebook, Google) through your account settings
- Request a copy of your personal data by contacting us
6. Cookies
We use essential cookies for:
- Session management: keeping you logged in
- Security: CSRF protection tokens
We do not use advertising or third-party tracking cookies.
7. Security
We implement reasonable security measures to protect your information, including:
- Passwords are hashed using industry-standard algorithms (bcrypt)
- All data is transmitted over HTTPS/TLS encryption
- Payment information is handled entirely by Stripe and never stored on our servers
No system is 100% secure. We cannot guarantee the absolute security of your information.
8. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy or your personal data, contact us at:
Hocharbeiten LLC
Email: support@bandzly.com